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Business Developer – CRM & Sales development

Företag Vattenfall AB
Ort
Utgår

2021-10-04

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Business Developer – CRM & Sales development

Do you want to join our agile transformation and at the same time help in enabling a fossil free living within one generation?
Vattenfall Consumer Sales Nordic is accelerating towards a future with the connected energy landscape, new solutions, empowered customers and disruptive competitors. We have very high ambitions going forward and will continue to be a leader through innovation, customer focused solutions and signature customer experiences. 

We recently implemented an agile structure, governance and way of working – a major shift in becoming even more fleet-footed and to put the customer in the center of everything we do.

We strive to provide a first class customer experience – no matter what information, channel, app or individual you get in touch with. 

Are you our new Business Developer with competence within CRM and sales development?
 
You will belong to the Chapter Traders, where our solid business understanding is used to make deals that benefit our customer and us, in the areas of Ideas & Conceptualization, Partnerships, Loyalty and Churn Prevention among others. Your tasks and assignments will be performed together with colleagues in a Business Team with extensive knowledge in the Energy Market. 

As a Business Developer you will:

  • Improve the customer experience of Vattenfall’s smaller corporate customers.

  • Develop new sales channels and campaigns

  • Establish and maintain a data-driven approach and find new touchpoints for our customers

  • Refine our customer journey and design retention strategies. 

Qualifications

  • 3+ years’ experience from CRM/marketing automation

  • Academic degree within a relevant field and/or documented experience from CRM/Customer Journeys/Marketing Automation.

  • Experience of customer journey mapping

  • Sales campaign and channel development

  • Analysis of customer behaviour

  • Experience from working in an agile setting will be considered a merit.

  • Fluent in English, both written and spoken, and a strong command in Swedish 

Your profile
You are a driven, independent, organized and positive person who make things happen. You are furthermore strong in connecting with people and in communication but like to work computer-driven. A passionate relation to energy, sustainability and climate will for sure be a benefit in this position.

Location: Stockholm (Solna) 

At Vattenfall, we are convinced that striving for diversity & inclusion helps building a more attractive, efficient, customer centric and profitable company. Therefore we welcome applications from all individuals regardless of age, religious belief, gender identity & expression, sexual identity, disability and ethnic background.

For more information about the position you are welcome to contact recruiting manager Monica Kemi, Chapter Lead, +46 76 80 55 166. For more information about the recruitment process you are welcome to contact recruiter Peter Blixter 072 237 32 02.
Trade union representatives in Sweden, to be contacted through Vattenfall´s switchboard +46 8 739 50 00 – Per Svensson (Akademikerna), Kenneth Lindkvist (Unionen), Cecilia Bodin (Ledarna)

We welcome your application in English, including CV and cover letter via the link further down the page, no later than August 29th, 2021.
 
Since Vattenfall is part of the Swedish critical infrastructure, many of our positions are security classed. If this position is security classed the final candidates can be subject to a security vetting process, according to the Swedish legislation.
 
Within BA Customers & Solutions the customer comes first. Our employees strive to deliver the best customer experience and provide relevant offers and services to the customers. With over eight million customers, BA Customers & Solutions is responsible for the sales of solutions and energy contracts to private and business customers in Germany, Netherlands, Sweden, Finland, Denmark and Norway.
 
BU Consumer Sales currently operate in Sweden and Finland in the consumer and small & medium business markets. Our purpose – to make fossile free living within one generation possible – is enabled by offering an excellent customer experience through first class customer journeys and propositions, the unit enables Vattenfall to take a leading position on the Nordic market. The task is to increase the short- and long term profitability by bringing the potential of Vattenfall’s total products, services and knowledge as relevant offers to the customers with increased speed and flexibility.#LI-AJ1

 

Dela detta jobb

Business Developer – CRM & Sales development

Vattenfall AB