Danish-speaking customer service employee for Renault Nordic!
Are you a great communicator in Danish, both spoken and written? Would you like to work in customer service for the Renault Nordic company? Then this is the role for you!
Barona is looking for a new customer service employee for Renault Nordic's front office team in Malmö. Together with six colleagues, you are a part of our Swedish and Danish Customer Service!
Renault Nordic works towards the entire national market and always aims to deliver top-class service.
The service includes helping both customers, services stations and car dealers together with your colleagues in the customer service team via phone, email, social media and chat. You will handle various questions about Renault's and Dacia's products and services and also ensure that the customer receives help through the dealers. The team works closely together and therefore it is important that you are a team player who is driven to achieve good results in a stimulating work environment.
You and your skills
• Speaks Danish at mother tongue level
• Understands English well in speech and writing
• Has previous experience of working in teams and working towards both common and individual goals
• Is well organized as a person and good at prioritizing
• Has experience of working in customer service and puts the customer's needs first
• Expresses yourself professionally
We are also look for candidates who are
• positive and responsible
• Good ability to perform during different types of work loads
• always delivering more than expected
• interested in tech and/or automobiles
We attach great emphasis on your personal qualities!
The position begins with a solid introductory training as soon as possible. You will work full time Monday-Friday during customer service opening hours 08.00-18.00. The opening hours may change, which means that evening and weekend work may also occur in the future.
You are employed by Barona and are a part of Renault Nordic's customer service team. The team is located in Barona's office in Västra Hamnen in Malmö.
In 2008 Renault Nordic started its business in Sweden and Denmark with the objective to market and distribute personal cars, light commercial vehicles, parts and accessories for the Nordic market. We are here to meet the local markets' needs and adapt to our clients' requests. Several new models have been introduced in the Nordic market with great success. In 2018 Renault Nordic was the first region worldwide to open an Electrical vehicle store, located in Stockholm. Renault Finance Nordic, is the finance partner of Group Renault brands; Renault and Dacia. The subsidiary offers both private and professional customers a complete range of financial solutions. Renault Finance Nordic also offer inventory financing solutions to the Renault and Dacia dealer network.
Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun and Strömsund, and deliver sourcing-solutions throughout the country. We offer our customers a visionary and future-oriented partnership and our employees exciting opportunities at all stages of their careers. Ever since the start in Finland in 1999, our success has been based on our entire organization being customer-oriented and challenging traditional thinking in terms of service offering and business development. Through our focus on innovation and digitalization, we can constantly be at the forefront when it comes to modern recruitment.
Read more at http://barona.se/om-oss/
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